Author/s: Silvia McCormack
Edition: Volume 47, Number 3, November 2007
Summary: Australian universities need to maintain their high reputation for quality in order to attract and retain buyers of Australian education-related products. Learners are becoming increasingly discerning in terms of what they are buying and why they should buy it. Thus, quality is a critical issue for Australian university programs in general as well as university foundation programs in particular. This paper describes the quality assurance process for the Monash University Foundation Year, a pre-tertiary pathway program for international students into Monash University Australia, Malaysia or Monash College Diploma 1 or Diploma 2 programs. The program is managed by a commercial arm of Monash University (Monash College Pty. Ltd.) and delivered by licensed providers offshore and in Australia. Quality assurance is seen as a means to improve and enhance the learning experience of students as well as a risk management strategy.
Keywords: education-related products, Australian university programs, quality assurance, Monash University Foundation, risk-management
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